Banking with Royal Bank of Scotland
What would you like to learn about
Make payments and transfers
Going paperless
Security with card reader
Useful guides
Register for Digital Banking
Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.
Make paying bills or friends and family easy
- Payments
- Transfers
- Direct Debit
- Standing Order
Payments OpenClose
Make payments using Digital Banking
Make a payment quickly and easily to a person or company from your bank account.
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Maximum payment limits apply:
£20,000 per working day for Personal customers
£50,000 per working day for Premier and Business customers
A card reader is required when you are paying someone for the first time in Digital Banking, including bill payments.
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Send money abroad
Making an international payment is simple with Digital Banking, pay someone new or set up and save a payee to make recurring payments.
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Maximum daily payment limit of £10,000 applies.
You will need to set up your payee first in Digital Banking before making payment.
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Transfers OpenClose
Transfer money between your accounts
With Digital Banking you can quickly and easily move money between your Royal Bank of Scotland accounts using Quick Transfers. It could be from your current account to your savings account or move money in to your credit card. Move money now or schedule it for in the future, whatever you need.
Direct Debit OpenClose
Direct Debit
Create, amend and cancel Direct Debits from the comfort of your own home - no need to visit or call us.
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You have up until 8:20pm (UK time) on the day the payment is due to cancel.At or after 8.20pm (UK time), the payment due on that day will have been taken and we will not be able to retrieve it.
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Standing Order OpenClose
Standing Order
Set up a recurring payment using standing orders, move money between your own accounts or pay any of your existing payees. You can create, amend or cancel your standing orders via Digital Banking.
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To amend or cancel a standing order via Digital Banking you must give two working days notice.
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What else can you do with Digital Banking
Alerts to keep you on track
Set up weekly or monthly alerts you'll receive by text message, giving you more control over your money.
Order a new debit or credit card
Has your card been lost or stolen? With Digital Banking you can order a replacement debit or credit card.
Go paperless
Going paperless couldn't be easier;
- You can get statements and letters to your Digital Banking Mailbox
- We'll email or text you when your latest statement and letter is available
- You can view and download statements from the past seven years and letters from the past three years
Extra security with card reader and biometrics
Acard readeris a security device needed by all customers looking to get the most out of Digital Banking. It works with your Digital Banking service to provide an extra layer of protection against online fraud.
You can also register your biometrics on your mobile app by navigating to biometric approval in settings.
These allow you to authorise certain transactions within Digital Banking and on your mobile app. We use the latest technology to recognise the things that make your face unique, so we know it’s you in control of your money.
Learn more about secure authentication
Biometric Approval is available to eligible mobile app customers aged 16 or over.
Try the Royal Bank app
Our Royal Bank app is the fastest way to bank, you can pay someone in less than a minute and unlock lots of new features. Criteria applies.
Learn more about our app
Ready to get started?
Royal Bank of Scotland Digital Banking lets you do your everyday banking from the comfort of your sofa. It's there when it suits you 24/7 and you'll never need to wait in a queue.
Register for Digital Banking
Useful guides
Getting Started Close
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Getting Started
Downloading the app
Setting up the Royal Bank App
Get Cash using the app
Registering forDigital Banking
Setting up Apple Pay
Setting up Face ID
Setting up Google Pay
Setting up text alerts
Setting up fingerprint login
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Direct Debits & standing orders Close
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Direct Debits & standing orders
Setting up a standing order
Amending a standing order
Setting up a Direct Debit
Viewing and cancelling a Direct Debit
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Account management Close
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Account management
Changing your billing address
Setting up text alerts
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Payments and transfers Close
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Payments and transfers
Enabling your card reader
Setting up a new payee
Paying someone new
Paying a saved payee
Paying a bill
Deleting a saved payee
Transferring between your Royal Bank accounts
Sending money to a mobile number with Pay Your Contacts
Sending money abroad
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Balance & statements Close
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Balance & statements
Checking your balance
Going paperless
Download and print statements
Understanding your statement
Viewing and searching transactions
Changing frequency of statements
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Reporting a problem Close
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Reporting a problem
Reporting fraud
Reporting lost and stolen cards
Forgotten yourDigital Banking login
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